DIRECTV Sales Agent operates SatelliteTVLocal.com as an independent authorized sales agent of DIRECTV, LLC in the United States. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect from visitors to this site and how we use and safeguard it.

Information We Collect

We collect personal information that you voluntarily provide when you interact with our site or services. Examples include:

• Contact Information: Name, email address, phone number, and mailing address (e.g., when you sign up for offers or request a quote).

• Account and Service Data: Your preferences, package selections, and order details needed to process a DIRECTV subscription or service request. (Billing and payment are handled by DIRECTV, so we do not store credit card data on this site.)

• Technical Information: Data automatically collected by our web server or analytics tools, such as your IP address, browser type, and pages visited. We and third-party analytics providers use cookies and similar technologies to gather this information.

You are not required to provide personal information just to browse the site. If you do submit information (for example, by filling out a form or emailing us), we use it to respond to your inquiry or process your request. We do not publish your email address or personal details, and we do not collect information for marketing purposes without your consent.

How We Use Your Information

Your personal information is used only as described at the time of collection and for the purposes necessary to run our business. Specifically, we use the information we collect to:

• Provide and Fulfill Services: Process your DIRECTV subscription or service orders and provide customer support (such as scheduling installation and answering your questions). Necessary information (like your service selections and address) is shared with DIRECTV and authorized contractors to fulfill your request.

• Communicate with You: Send updates about your account and respond to your requests. If you have opted in, we may send marketing communications or promotional offers; you can unsubscribe from these messages at any time.

• Improve Our Site: Analyze usage patterns to improve our website and services. For instance, we may use cookies to see which pages are popular and how users navigate. This usage data helps us optimize our offerings.

• Legal Compliance: Comply with applicable laws and regulations, respond to subpoenas or legal processes, and protect rights, property, or safety.

We do not sell or rent your personal information. We only share your data when necessary to provide the requested services or comply with law. For example,  policy similarly notes that user information is shared only to answer questions or meet legal requirements, and it “never collects information or creates individual profiles for commercial marketing. Likewise, we will not use your information for unintended purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small text files placed on your device by your web browser. As  explains, “when you visit some websites, … [the] web servers generate pieces of information known as cookies”. Our use of cookies includes:

• Session Cookies: These are temporary cookies that remain in your browser only during a session. They enable basic site functionality and navigation. Session cookies are erased when you close your browser.

• Persistent Cookies: These stay on your device longer and help us recognize you when you return to our site. We also use persistent cookies for analytics to count unique visitors and understand site usage over time.

You can manage or disable cookies through your browser settings at any time. Disabling cookies will not prevent you from browsing the site or using our contact forms; it may only affect certain interactive features. For example, notes that turning off cookies “will not affect [users’] ability to search for, review and retrieve data on the site, and similarly our site remains usable even if you decline cookies.

Third-Party Links and Disclosure

Our website may contain links to third-party websites, including DIRECTV’s official site or partner sites. We may also use third-party services (such as Google Analytics or social media pixels) to understand usage and traffic. These third parties have their own privacy policies governing their use of data.

When you click a link to an external site, you are leaving SatelliteTVLocal.com. We have no control over the content or privacy practices of other websites. As  notes, when users link to an outside website, they “are subject to the privacy and security policies” of that site. We encourage you to review the privacy notices of any third-party site you visit.

Data Security

We implement industry-standard security measures to protect the information we collect. We use encryption (HTTPS), firewalls, and secure servers to safeguard your data. Our staff has limited access to personal information under strict confidentiality agreements. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Nonetheless, consistent with best practices, we are committed to protecting the privacy and security of your data.

Children’s Privacy

SatelliteTVLocal.com is intended for general audiences and is not aimed at children under 13. We do not knowingly collect personal information from children under 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), if we learn that we have inadvertently collected personal data from a child under 13, we will delete it immediately.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include:

• The right to know what personal data we have collected about you.

• The right to request deletion of your personal data.

• The right to opt-out of the sale of your personal information. (We do not sell your personal information.)

• The right to non-discrimination for exercising these rights.

We comply with the California Online Privacy Protection Act (CalOPPA) and other state privacy laws. For example, California law (such as CCPA and CalOPPA) requires businesses to be transparent about data practices.  If you make a request under California law, we will respond as required by applicable rules.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our practices or legal requirements change. When we make significant changes, we will update the “Last Updated” date at the top. We encourage you to review this page periodically. As  policy explains, the current version of this policy will be posted with an effective date, and any changes will not apply retroactively

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact DIRECTV Sales Agent at:

Email: info@satellitetvlocal.com

Phone: (855) 768-9075